PPC Campaign for Kent Hotel Afternoon Teas

New PPC Campaign for the Falstaff Hotel - Desktop Version

New PPC Campaign for the Falstaff Hotel – Desktop Version

Simply Clicks has recently set up a new Kent PPC campaign for the Falstaff Hotel in Canterbury, Kent. The PPC activity is to publicise the launch of a new afternoon tea service for the Canterbury hotel. The Google Adwords campaign has two elements. Firstly a UK-wide campaign that features keyword terms that included Canterbury afternoon and cream tea terms. And a more local, radius targeted campaign that uses more generic searches and searches such as “afternoon tea near me”.

 

New Bar at the Falstaff Hotel Canterbury

New Bar at the Falstaff Hotel Canterbury

The launch of the new afternoon tea service coincides with the refurbishment and remodelling of the hotels bar. See the above picture. The hotel is located close to the historic Westgate Towers and a short walk from Canterbury West station.

The afternoon tea service is available at different budget levels. Prices below are shown per person:

  • Tea and cake £5.50
  • Cream tea £7.50
  • Champagne tea £19.50

Mobile PPC

PPC Mobile Campaign Afternoon Tea

PPC Mobile Campaign – Afternoon Tea

At this stage, approximately 70% of all visitors are derived from mobile devices.Simply Clicks has provided SEO and PPC services to the owner of The Falstaff since its acquisition in 2009. The hotel is more than 600 years old. So digital marketing is rather new. The hotel is shortly to have a new website. The current website is not website enabled. And the afternoon tea market lends itself to searches on the move.  The good news is that average cost per click from mobile devices are currently costing just 44% of the desktop variety. In the meantime, details of the afternoon tea offering can be found at: http://www.thefalstaffincanterbury.com/afternoon_tea.html

May19

Simply Clicks Exhibits at Kent Vision Live

Kent Digital Marketing Exhibition

Simply Clicks’ Exhibition Stand

Last week, Simply Clicks took a stand at the Kent Vision Live B2B marketing exhibition. We last attended the show in 2006. This time around we took a stand in conjunction with fellow Ashford marketing Agency, Warp Design. The idea being that they would promote their web design and website management services, whilst Simply Clicks would focus on SEO, PPC management and our SEO and PPC training products. The above photo shows Jonathan (left) and Paul Goodwin of Warp Design, with Barbara Henderson who was representing Simply Clicks.

Google’s Digital Garage

Google's Digital Garage Training Presentation

Google’s Digital Garage Training Presentation

Running alongside the exhibition were a number of digital marketing related presentations. The most important of which were two separate 45-minute presentations of the Google Digital Garage digital marketing training programme. To go alongside Google’s presence at the exhibition Simply Clicks’ also had a Google Adwords introductory offer.

In the event, we also had a couple of serious business enquiries. One for PPC and another for SEO training. These are currently being followed up.

May18

Surviving the Google Mobile Advertising Bootcamp

On Friday, I attended the Google Mobile Advertising Bootcamp. I have been managing PPC campaigns since 2004. However, mobile PPC is still in its relative infancy and I looked forward to a day focused exclusively on mobile marketing matters.

Adwords Advanced Certification Bootcamp Mobile Advertising

Adwords Advanced Certification Bootcamp Mobile Advertising

The Bootcamp

The mobile bootcamp is a day long training course with a built in exam at the end. The course was held at Google’s London Victoria offices. The course was well attended, with approximately 50 or so delegates. All seemed to be owners of, staff members from, small Google Adwords agencies.

Google Adwords Certification

Successful completion of the Google mobile advertising exam provides and additional certification in the Google Adwords Partner series. Official recognition as a Google Agency Partner requires current certification in the Google Adwords Fundamentals exam and certification in at least one other subject area. There are currently 6 different exam certifications available:

  1. Google Adwords Fundamentals
  2. Google Adwords Advanced Search Advertising
  3. Google Adwords Display Advertising
  4. Google Video Advertising
  5. Google Adwords Shopping Advertising
  6. Google Mobile Advertising

Passing an Adwords Certification exam provides a 12-month validity for the individual certification. Where Simply Clicks has a currently valid certification, it has been bolded in the list above. There is also a web analytics certification. This is called the Google Analytics IQ exam. This certification is also held by Simply Clicks but is outside of the Google Adwords system. However, a knowledge of Google Analytics, and web analytics in general, is highly useful in passing many of the Adwords Certificated subjects.

Training Course Structure

The Google Mobile Advertising course consisted of 4 training sessions plus the exam.

  1. Understanding the value to sell Mobile: A Mobile overview
  2. Developing a Mobile Strategy for Success
  3. Reports and Attribution Modelling
  4. Advertising Mobile Apps

Session 1 was very much a study of the current dynamics of the mobile search market. One of the first concepts covered was show rooming. The process whereby people visit a physical store then check prices and features of similar products via their mobile phone. The opening session came across as an attempt by Google to convince the audience of the value of the mobile market. With my recent experience of several successful mobile marketing campaigns, I am a keen advocate of a mobile-first mindset.

Adwords Mobile Bid Adjustment Calculation

Adwords Mobile Bid Adjustment Calculation

The Value of Mobile Search

Session 2 mainly covered how to incorporate a mobile approach into an existing Google Adwords campaign structure. Making sure that you have a mobile adapted, or responsive, website, landing pages and conversion funnel. Then calculating and adjusting mobile bids relative to bids for desktop and laptop. Again, Google appeared to be slightly defensive regarding the value of mobile search. As most of the discussion concerned the down-weighting of mobile bids. The discussion largely focused on search as opposed to display advertising.There was some coverage of display as well as a short mention for Admob. The Google-owned, but separately managed, mobile-only advertising network.

Mobile Bidding Strategy

In my own experience, I have up weighted mobile bids above those for desktop and laptop. Simply because of the relative value and the propensity of mobile users to convert. The key message, however, was the requirement to target the top 2 advertising positions. This is based on October 2014 research that shows an acute difference in click-through rate (CTR) of mobile searches vs desktop and laptop searches. Position 1 on mobile generates a mean click through rate of 27.5% vs 19% for the same position  in desktop search. Essentially, if you are not in the top 2 positions for mobile search, you may as well be on page 2.

Adwords Mobile and Desktop CTR by Position

Adwords Mobile and Desktop CTR by Position

Web Analytics and Mobile Attribution

Session 3 looked at the issues surround analytics. It was made clear that typical performance analysis measures under-valued mobile search. Essentially because many searches that began on a mobile concluded with a store visit or desktop sale or lead completion. The reverse of this sequence also takes place, but not to the same degree. The key approach to addressing this misattribution was to understand and properly measure cross-device search activity. Data regarding this could be found within Google Analytics. However, to be recorded accurately this requires people to be logged into Google and be using the same login across all devices.

Advertising on and Understanding Mobile Apps

The last part of the course was focused on apps. This was pretty tough for me, and it seems for many others on the course, as I have no previous experience of this area. I use apps. But I barely notice the advertising. I am a great fan of permission-based marketing, but advertising on apps comes across as a touch too intrusive for me. However, the app advertising market exists, Google promotes it, and understanding app downloads and promotion is part of the exam. So I had to grin and bear it.

The Mobile Advertising Exam

The exam follows the same format to others in the Adwords Certification programme. It is online. Taken on a laptop. Is multiple choice. And is against the clock. The mobile version  consists of 70 questions and lasts 90 minutes. The pass mark is 80%. Requiring no more than 14 incorrect answers. The timing clock on the exam counts down both the time and the number of questions. Allowing you to track your progress. Throughout, I appeared to be on schedule. However, one downside of taking the exam at the same time as 50 other people was that either the site or the wifi appeared to be running very slowly. After you have completed exam you are asked some feedback questions. These are before you are given your pass mark.

Fortunately, I passed the exam. Along with most people in the room. Once you are finished you are required to give your score – pass or fail – to one of the Google invigilators. This entitles you to a Google Goodie Bag. And then it is time for a bit of fun and networking with the other candidates. The score from the exam is then fed through to your Google Adwords Certification page. Mine appeared the following day.

Mobile Search – Where Next?

The day proved well worth the time, cost and effort involved. I learned some valuable tips about mobile pay per click, web analytics and mobile advertising in general. These will all be put in place as soon as possible. And later this week, I am attending Google’s video advertising bootcamp.

Nov30